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Social Operations

Social Ops System

Draft → review → publish → monitor → assisted reply

Agent orchestration · review queue · platform APIs · assisted reply workflow

Walkthrough

The video shows draft creation, preview, and multi-platform publishing. The broader workflow also covers monitoring and assisted replies.

Workflow

01

Draft bootstrap

The system generates first-pass copy and prepares channel-specific content so operators start from something structured instead of a blank page.

02

Human review

Publishing still passes through a human checkpoint. The goal is lower thinking friction, not irresponsible full automation.

03

Monitoring and intent classification

Comments and DMs can be pulled back into the ops line, where the system classifies intent before suggesting action.

04

ChatPilot-assisted reply

Reply suggestions are generated in context, then reviewed by a human before sending.

How it works

Everything runs through one workflow spine — drafting, publishing, monitoring, reply suggestions. Automation handles the repetitive parts; humans make the calls.

Agent orchestration · review queue · platform APIs · assisted reply workflow

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